28 Mars is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and handle your information when you use our website, 28mars-casino.cloud. We adhere to the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).
We collect several types of information from and about users of our platform to provide a secure and efficient gaming environment:
This includes your name, date of birth, gender, email address, telephone number, and residential address. We require this to verify that you are over 18 and to manage your account.
We collect information about how you use our website, including your IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform.
This includes details about payments to and from you and other details of products and services you have purchased or used on our platform.
If you contact our support team, we collect the content of those communications and any metadata associated with them to assist in resolving your queries.
Under Australian law, we process your data based on several legal grounds:
Performance of a Contract: To provide the services you have requested.
Legitimate Interests: For the improvement of our platform and security.
Legal Obligation: To comply with anti-money laundering and counter-terrorism financing laws.
Consent: Where you have given explicit permission (e.g., for marketing).
Your information is used to:
Create and manage your personal account.
Process your transactions and prevent fraudulent activity.
Provide customer support and respond to your requests.
Analyse platform performance to improve user experience.
Send you relevant marketing communications, provided you have opted in.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, account data is kept for the duration of the account's active status plus a period defined by statutory limitation laws in Australia.
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and comply with privacy standards.
Some of our service providers may be located outside of Australia. Whenever we transfer your personal data out of Australia, we ensure a similar degree of protection is afforded to it by ensuring at least one of the recognized safeguards is implemented.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Under the Australian Privacy Principles, you have the right to:
Access the personal data we hold about you.
Request the correction of inaccurate data.
Request the deletion of your data (under certain conditions).
Object to the processing of your data.
Withdraw consent at any time where we are relying on consent to process your data.
For any privacy-related requests or questions, please contact our Privacy Officer at:
Email: [email protected]
Address: Level 45, 600 Bourke Street, Melbourne VIC 3000, Australia
We may update this policy from time to time. The "Last Updated" date at the bottom of this page will indicate when the latest changes were made.